The camera needs a stable connection to work properly. We recommend checking your Wi-Fi strength at the installation location. If it’s weak, a Wi-Fi extender can help improve the signal.

This camera runs on a built-in rechargeable battery. To recharge, you’ll need to remove it from its mount and connect the charging cable — it is not designed for continuous outlet power while installed. Don’t worry, the battery lasts for an extended period before needing a recharge, depending on usage.

The camera will only detect motion within its field of view, so if the lens is blocked or obscured, it won’t be able to detect movement properly. Be sure to mount it in an area with a clear line of sight.

Yes! You can view the live feed from the camera on multiple devices using the app. You and your family can keep an eye on things from anywhere.

The camera uses AI human detection, so it only triggers alerts when it detects a person—reducing false alarms from pets, cars, or random movement. It actually switches to full-color automatically when someone is detected, making it easier to clearly see who’s in the frame.

You’ll receive a notification on the app when the battery is low, so you can recharge it before it completely runs out.

Currently, OptiGuard™ doesn’t support direct integration with Alexa or Google Assistant. However, you can still use the camera’s app for full functionality.

Yes, you can easily manage multiple OptiGuard™ cameras through one account. This is perfect for monitoring different areas of your property.

Your footage is safely stored in the cloud, with protection to keep it private. We use strong security measures to make sure your data is safe and only accessible by you.